Ideal Candidate

Ideal Candidate

Candidate Selection

Being a 911 telecommunicator is not only a crucial job but one that requires ample training to prepare. SJCCA’s training program will prepare applicants to do the job well. A career in 911 isn’t for everyone. What San Juan County Communications Authority is looking for are people who:

  • Handle stressful situations well
  • Enjoys challenges and complex tasks 
  • Quick decision-making skills 
  • Compassionate/empathetic
  • Emotionally intelligent
PRE-APPLY NOW

Do you have what it takes to be a successful 911 telecommunicator?

Accountable

Critical Thinker

Resilient & Empathetic

Adaptable

GET STARTED

SKILLS AND QUALIFICATIONS

Skills:

  • Can type at least 40 words per minute
  • Adapts to technology easily
  • Can learn fast—especially when it comes to geography
  • Understand and relay information from someone experiencing a tough situation
  • Quick with questions and can accurately summarize information
  • Strong problem solving abilities
  • Can multitask with ease
  • Can handle experiencing emergency situation

 

Qualifications:

  • High school diploma or GED equivalent
  • Passes a background check
  • Can obtain a security clearance with our law enforcement partners
  • Have proper documentation for work in the United States
  • Ability to be flexible and work a variety of shifts. (Our Emergency Communications Centers are staffed 24 hours a day, 7 days a week, 365 days a year.)

Personality Traits:

  • You thrive in a fast paced environment
  • You have the ability to remain calm under pressure
  • You like people and empathize with others
  • You know how to take charge and are good at diffusing conflict
  • You can be assertive when you need to be but always remain respectful
  • You like working with a team and are open to receiving feedback to get better at what you do
  • You find helping others from all different walks of life meaningful

Are you ready to answer the call?

JOIN SJCCA TODAY
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